I get the feeling he calls is head "Head Unit" and his neck "Support Bracket"
"Doctor, I think I puled a muscle today in my support bracket. I turned my head unit too quick, and now my grappling appendages hurt when I lift them."
ok I'm convinced, this guy has GOT to be the IT admin at some office location. the voice, the way he "instructs" and what I can only imagine to be a very short supply of patience with people who "don't get it". I can just hear that voice going "how can you not know how much RAM you have???"